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FAQ

Are VitaBar products safe to use?

Here are just some of the steps we take to ensure that our products are safe: We formulate our proprietary ingredients in an ISO certified and RoHS/SGS compliant laboratory. VitaBar products do not contain diacetyl (the ingredient linked to "popcorn lung"), or acetyl propionyl. We DO NOT use cutting agents (like vitamin E acetate) emulsifiers, or any synthetic agents that alter our proprietary formulations. Our devices are very low power, which means they don't burn or overheat the materials like many large devices can. Our ingredients are to USP and/or food-grade standards. Our hardware is made in ISO certified clean rooms and is RoHS, SGS and CE certified. We encourage all of our valued customers to use compliant, tested products, as quality and safety are our top priorities. And as always we ask that you please consult with your physician so that you can make the best decision for you.

How does VitaBar work?

Each device contains a liquid vitamin concentrate that is warmed at a low temperature to create a breathable vapor. You activate the heating mechanism when you inhale, and then you breathe in the vitamin-infused vapor. The heating of the liquid concentrate is set at an optimal temperature, producing vitamin-infused vapor that is inhaled and then absorbed through the mucus membranes in your mouth, nose and throat.

How fast will I absorb the benefits of VitaBar?

The absorption rate is almost immediate, since you inhale the beneficial vapor through our device. The ingredients do not have to be absorbed through your digestive tract as with traditional vitamins or liquid drinkable supplements. So in other words, it’s much faster than a smoothie! 

Are there age restrictions for purchasing VitaBar?

VitaBar inhalers are not intended for persons under 18 years of age. While our products are completely safe to use, we do not wish to encourage the hand-to-mouth habit that may lead to unhealthy habits.

What temperature does the VitaBar heat the vitamin liquid to?

The device warms the liquid to about 248°F or 120°C.

How long should my VitaBar last?

It depends on the user, because everyone inhales the mist in a different way. Each disposable device should last between 450-500 inhalations. We recommend you take no more than 20 inhalations per hour.  If you use it correctly, it’s ideally going to last 1-3 weeks. If you use it less often, depending on the variety you choose, it may last longer. The SOOTHE, when used only nightly before bed can last up to a month.

How will I know when my VitaBar is fully used?

The indicator light will flash 3 times and the device will not produce any more vapor. Be sure you have your next one ready to go so you'll never run out! 

Can I recharge the disposable inhalers? We made the disposable inhalers with the goal in mind of not having to recharge them. Just buy a new one when it’s empty. The “go anywhere” lifestyle is the whole point of VitaBar.

Any warnings about VitaBar use? Don’t leave it in a hot area, like your car when it’s over 75 degrees. 

Can I travel with my VitaBar?

Of course, this is the best part of VitaBar. Pursue a healthy lifestyle and all your wanderlust while taking your vitamin inhaler with you. Put it in your carry-on, it’s that easy. But don’t use it on the plane. The airlines don’t like that!

Are VitaBar ingredients Kosher?

Yes, our ingredients are Kosher, and contain no dairy or any animal products at all. While they are not certified Kosher, our ingredients are made in an SGS-ISO certified cleanroom.

I’ve seen other brands say you should not fully inhale the vapor produced by their ‘essential oil diffusers'. Is it safe to inhale the vapor from VitaBar products?

VitaBar products contain no harmful ingredients and no fillers like vitamin e acetate, no diacetyl, no diketones, and no acetyl propionyl and acetoin. Our vitamin-infused concentrates are delivered through an oil-free, water-soluble carrier base made up of organic vegetable glycerin (VG) which is a vegetable based liquid and propylene glycol (PG) which is commonly used to carry flavor in food products.

VitaBar inhalers are NOT marketed as "essential oil diffusers" and our carrier liquid does not contain any oils.

Where do you ship?

We ship anywhere in the United States and most other countries. If you are not sure, please be sure to email us before placing your order. 

Is the packaging discreet?

Yes. We ship all orders in plain boxes and bags with non-descriptive return address information.

Can I track my order?

Yes! We’ll send you a notice once your order is completed and your VitaBar is on the way. When checking out, you'll enter your email to receive tracking information and delivery status. If you do not receive this information in a timely manner, please email us at contact@VitaBar.com and we’ll make you our top priority.

How long will my order take to arrive?

Orders are processed within 1-2 business days, orders received before 12:00 PM PST will usually be shipped that business day - note that this processing period is NOT accounted for in the estimated shipping time. 

The ESTIMATED shipping time at checkout refers to AFTER the package is received by USPS, and is not guaranteed as USPS can experience delays beyond our control.

If you choose the free domestic shipping option, your package will be sent via USPS First Class Mail and should arrive 2-5 business days from the ship date, depending on your part of the country. The Priority shipping option should arrive 1-3 business days after the ship date. Note again that transit time is subject to possible delays.

International orders will take longer, typically 1-2 weeks in most cases. We recommend ordering from an international distributor if possible.

This all sounds great, but what if I'm just not happy with my purchase?

We aren't happy if you're not happy, so if you are unsatisfied with your VitaBar experience, simply let us know (email is the best way) within 30 days of your order. Depending on the circumstance, we can issue a refund or replacement if applicable. This is a big deal - most other brands do not offer refunds if you've opened the box, and even if you have not opened the box, you are still charged a restocking fee, and the return period is usually only 15 days.

 

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